Shipping policy
𝗡𝗼 𝗺𝗮𝘁𝘁𝗲𝗿 𝘄𝗵𝗲𝗿𝗲 𝘆𝗼𝘂 𝗹𝗶𝘃𝗲, 𝗼𝘂𝗿 𝗴𝗼𝗮𝗹 𝗶𝘀 𝗼𝗳𝗳𝗲𝗿 𝘆𝗼𝘂 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁 𝘀𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝘀𝗲𝗿𝘃𝗶𝗰𝗲. 𝗪𝗲 𝗱𝗲𝗹𝗶𝘃𝗲𝗿 𝗼𝘃𝗲𝗿 𝘁𝗵𝗼𝘂𝘀𝗮𝗻𝗱𝘀 𝗼𝗿𝗱𝗲𝗿𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝘁𝗵𝗲 𝘄𝗼𝗿𝗹𝗱 𝗲𝘃𝗲𝗿𝘆𝗱𝗮𝘆. 𝗕𝘂𝘁 𝘄𝗲 𝘀𝘁𝗶𝗹𝗹 𝗸𝗲𝗲𝗽 𝗼𝘂𝗿 𝗹𝗲𝘃𝗲𝗹𝘀 𝗮𝗻𝗱 𝗽𝗿𝗼𝘃𝗶𝗱𝗲 𝘆𝗼𝘂 𝗼𝘂𝗿 𝗯𝗲𝘀𝘁 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝘁 𝗮𝗹𝗹 𝘁𝗶𝗺𝗲𝘀.
Receiving time = Processing time + Shipping time
You will receive a confirmation email with the tracking number once your order ships.
Shipping Method | Country | Shipping Time | Costs |
Standard Shipping | United States, Mexico, Canada, Australia, France, Germany | About 7-15 business days |
Free Shipping : Order Over USD$79
Standard Shipping : USD$7.99
Fast Shipping : USD$15.99 |
New Zealand | About 3-4 Weeks | ||
Rest of world | About 2-4 Weeks | ||
DHL Express Shipping | USA | 5--10 working days | Shipping charge based on weight |
You will receive a confirmation email with the tracking number once your order ships.
I. Processing time: 1-5 Business Days (including: Quality control, Packing & Sorting).
- All orders are processed within 1-5 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, processing may be delayed by a few days. Please allow additional days in transit for delivery.
*Shipping Zone does not include the territories and uninhabited island possessions.
*Delivery delays can occasionally occur.
Something you need to know before ordering:
- For delivering successfully, Please write your complete address includes Apt# Street City, State and your mobile number. Recheck the address during checkout process. Unsuccessful delivery caused by unavailable mobile/address cannot be compensated.
- We cannot be responsible for accurate shipping time and will not offer full refunds because an order arrived later than expected.
- If you have any other questions, please contact our customer service: ntgtextile@gmail.com . (*Your email will be replied in 2 business hours.)
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Thank you for your patience and understanding.